Privacy Policy

Effective Date: 25 February 2026

Welcome to Aloka Jewels. We respect your privacy and are committed to protecting your personal information when you visit and shop from our e-commerce jewellery website.

1. Company Information

Company Name: Aloka Jewels
Address: 129 New Bus Stand, Dhaniakhali, Hooghly (WB), India – 712302
Email: support@alokajewels.com
Phone: +91 98113 00409
Contact Page: https://alokajewels.com/contact/

2. Information We Collect

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Details (processed securely via third-party gateways)
• IP Address, Browser Type & Device Information
• Cookies & Usage Data

3. How We Use Your Information

• Process and fulfill orders
• Provide order tracking updates
• Improve customer service
• Send promotional offers (with consent)
• Prevent fraud and enhance security
• Improve website performance

4. Payment Security

We do not store your card details on our servers. All payments are processed securely through trusted third-party payment gateways compliant with industry security standards.

5. Cookies Policy

Our website uses cookies to enhance user experience, remember cart items, and analyze website traffic. You may disable cookies in your browser settings.

6. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or loss.

7. Sharing of Information

We do not sell or rent your personal information. We may share data with payment gateways, shipping partners, or legal authorities if required by law.

8. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at support@alokajewels.com.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.